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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nicole Dember

October 17, 2023

5  out of  5 rating by Nicole Dember
"Laura has been a pleasure to work with, she has gone above and beyond to meet our needs for auto/homeowners insurance. She made sure my husband and I understood every detail of our policy and that we were getting the right amount of coverage. Thanks again for all your help!!"

Laura Ames

October 16, 2023

5  out of  5 rating by Laura Ames
"Laura is the best- quick, efficient, and there for any questions. I bought a new vehicle and she had everything switched over in under an hour. Highly recommend her to anyone in the market for insurance!"

Nancy Sherman

October 13, 2023

5  out of  5 rating by Nancy Sherman
"State Farm in Cortland, NY all the agents went above and beyond when I was dealing with a car accident nightmare that was not my fault. They contacted the other insurance company when I couldn’t get answers. They talked me thru the entire process. They turned a stressful situation into a non stressful situation!!"

David MIller

October 10, 2023

5  out of  5 rating by David MIller
"Quick response re rental car coverage. Outstanding customer service. Thanks Amanda."

Shenatel Busby

October 7, 2023

5  out of  5 rating by Shenatel Busby
"I’ve worked with Laura Ruebel for years. She’s taken care my grandparents, my kiddos, since they first started driving, and our own insurance needs. She makes policies easy to understand and helps you find the best coverage. From life, to renters, to homeowner, to just the basic car insurance, she’s knowledgeable on many levels. She’s quick and efficient too! Highly recommend Laura!!"

Christine Gratz

August 22, 2023

5  out of  5 rating by Christine Gratz
"I have only met friendly and very helpful people in our local Cortland, NY office. They have been consistently helpful and very efficient with my various issues with cars and a house fire. The staff in another office dealing with fire issues was becoming very hard to work with but Amanda stepped in and got me calmed down and organized and dealt with the situation brilliantly. I am very thankful to have had her support."

Steve “CadillacSteve” Denoo

August 16, 2023

5  out of  5 rating by Steve “CadillacSteve” Denoo
"Prompt and very helpful."

Kala Johnson

July 26, 2023

5  out of  5 rating by Kala Johnson
"Laura Ruebel has been incredibly helpful and knowledgeable! being young homeowners we had little knowledge on next steps and she has just been lovely! within the same year we got a new car and combine insurances and we were able to save a lot of money with statefarm, not to mention Laura has had our best interests in mind the whole time! again I could not recommend them enough!"

Jason Gore

May 26, 2023

5  out of  5 rating by Jason Gore
"Laura is very sociable and professional and has done great for my wife and I. I’d highly recommend her and this office to take care of your insurance needs."

Anthony Arcangeli

May 23, 2023

5  out of  5 rating by Anthony Arcangeli
"Laura has been amazing with assisting us in setting up our policy. She has been very helpful in making the process easy and stress free."

Kitana Foster

April 4, 2023

5  out of  5 rating by Kitana Foster
"Great service, I love going there, I always feel welcomed, and I’m always outta there within’ 20mins"

Nikki Nash

March 31, 2023

5  out of  5 rating by Nikki Nash
"Had a great experience with Laura! 10/10 would recommend going to her. She cares about your needs as if you were her own family. Thank you Laura."

P Han

January 20, 2023

5  out of  5 rating by P Han
"The best service/care you can ever expect from an insurance agency. Everyone there always goes above and beyond to help me when I need them. Absolutely awesome!!!"

Carol Gleason

November 8, 2022

5  out of  5 rating by Carol Gleason
"Al Myers is the VERY BEST insurance agent I have ever had!! He goes all the way to answer any questions and works diligently to make sure you have the best coverage for your individual needs. His entire staff is knowledgeable, friendly and wonderful to work with!"
Profile photo of Thomas Birch

Thomas Birch

October 10, 2022

5  out of  5 rating by Thomas Birch
"Laura Ruebel is the best insurance person I have ever known. She is very responsive and lovely to deal with."

Tyler Kwiatkowski

October 2, 2022

5  out of  5 rating by Tyler Kwiatkowski
"Laura is extremely helpful! Explained my policies throughly so I understand how it works and what to do in the case of a claim. Will continue to use Laura for all my insurance policies."

Amber Grover

September 6, 2022

5  out of  5 rating by Amber Grover
"Agents are great!! Always have answers to complicated scenarios. Very friendly. Great rates!!"

Bonna Davidson

August 31, 2022

5  out of  5 rating by Bonna Davidson
"Awesome agents, awesome prices. They made it super easy to do everything virtually."

Ashley Holcomb

August 31, 2022

5  out of  5 rating by Ashley Holcomb
"Laura Ruebel at Al Myers' office is amazing! So quick to respond to any need or question I have, and always willing to go the extra mile to make sure I am getting the best coverage available. I HIGHLY recommend giving Laura a call if you're even considering switching your coverage."

Dylon Wylie

August 31, 2022

5  out of  5 rating by Dylon Wylie
"Very friendly staff/agents! Treat you like a Family and explain things very thoroughly, while also maxing out how much you can save by switching! Very pleased with their service!"

Jaqueline Heisner

July 17, 2022

5  out of  5 rating by Jaqueline Heisner
"Always a nice atmosphere. Ppl are great, patient and know their stuff."

Tim Mark

April 7, 2022

5  out of  5 rating by Tim Mark
"Always helpful and informative. A pleasure doing business with you."

linda fusaro

December 16, 2021

5  out of  5 rating by linda fusaro
"Great agency with knowledgeable staff !!"

Neil Grinnell

November 26, 2021

5  out of  5 rating by Neil Grinnell
"Fast service. Great place to do business with."

garry stone

September 28, 2021

5  out of  5 rating by garry stone
"They are the best"